All Systems Operational

Uptime over the past 90 days. View historical uptime.
Sync Engine Operational
90 days ago
100.0 % uptime
Today
AWS ap-south-1 (Mumbai) Operational
90 days ago
100.0 % uptime
Today
AWS eu-west-1 (Ireland) Operational
90 days ago
100.0 % uptime
Today
AWS us-east-1 (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
GCP us-east4 (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
GCP europe-west1 (Belgium) Operational
90 days ago
100.0 % uptime
Today
Azure eastus (Virginia) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Sources Operational
Destinations Operational
Real-time Services Operational
Event ingestion (US) Operational
Event syncing (US) Operational
Event ingestion (EU) Operational
Event syncing (EU) Operational
Real-time Personalization (US) Operational
Real-time Personalization (EU) Operational
AI Decisioning Operational
Identity Resolution Operational
Match Booster Operational
Personalization API Operational
AWS eu-west-1 (Ireland) Operational
AWS us-east-1 (N. Virginia) Operational
AWS us-west-2 (Oregon) Operational
Web Application Operational
Reverse ETL Operational
Customer Studio Operational
Intelligence Operational
Extensions Operational
Alerting Operational
Datadog Operational
dbt Operational
Fivetran Operational
Git Operational
Looker Operational
Sigma Operational
REST APIs Operational
Customer API Operational
Partner API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 29, 2026

No incidents reported today.

May 28, 2026
Platform maintenance in all regions
Completed - The scheduled maintenance has been completed.
May 28, 01:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 01:00 UTC
Scheduled - We will be performing scheduled maintenance on Thursday, May 28, 2026, from 1:00 AM UTC to 1:30 AM UTC.

During this time:

* The Hightouch web application and APIs will be temporarily unavailable

* The ability to trigger a sync run via API or Extension will be impacted. All active syncs will be paused and will resume once maintenance is complete

* Event syncs to warehouse and streaming destinations will be paused. No data will be lost and new events will continue to be accepted by Hightouch during the maintenance window

* Realtime Audience evaluation will be paused during this window and will resume once the maintenance work is completed

We understand that every second of availability matters, and we appreciate your trust and patience as we work to improve our platform.
May 13, 21:59 UTC
May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

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