All Systems Operational

Uptime over the past 90 days. View historical uptime.
Sync Engine Operational
90 days ago
100.0 % uptime
Today
AWS ap-south-1 (Mumbai) Operational
90 days ago
100.0 % uptime
Today
AWS eu-west-1 (Ireland) Operational
90 days ago
100.0 % uptime
Today
AWS us-east-1 (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
GCP us-east4 (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
GCP europe-west1 (Belgium) Operational
90 days ago
100.0 % uptime
Today
Azure eastus (Virginia) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Sources Operational
Destinations Operational
Real-time Services Operational
Event ingestion (US) Operational
Event syncing (US) Operational
Event ingestion (EU) Operational
Event syncing (EU) Operational
Real-time Personalization (US) Operational
Real-time Personalization (EU) Operational
AI Decisioning Operational
Identity Resolution Operational
Match Booster Operational
Personalization API Operational
AWS eu-west-1 (Ireland) Operational
AWS us-east-1 (N. Virginia) Operational
AWS us-west-2 (Oregon) Operational
Web Application Operational
Reverse ETL Operational
Customer Studio Operational
Intelligence Operational
Extensions Operational
Alerting Operational
Datadog Operational
dbt Operational
Fivetran Operational
Git Operational
Looker Operational
Sigma Operational
REST APIs Operational
Customer API Operational
Partner API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 23, 2026

No incidents reported today.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

App Errors
Resolved - This incident has been resolved. Between 18:12 and 18:27 UTC, the Hightouch app experienced intermittent login and application errors. There was no impact to event delivery or syncs.
Aug 19, 19:50 UTC
Investigating - We are investigating intermittent login and application errors affecting the Hightouch app. We will provide an update as more information becomes available.
Aug 19, 18:37 UTC

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

Hightouch app rendering issues
Resolved - This incident has been resolved. Between 8:30 and 10:36 UTC, the app experienced delays and intermittent failures. This has been resolved.

There was no impact to syncs or event delivery.
Aug 13, 10:51 UTC
Investigating - We are currently investigating an issue causing delays and errors in the Hightouch UI. We will provide an update as more information becomes available.
Aug 13, 10:20 UTC

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

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