All Systems Operational

Uptime over the past 90 days. View historical uptime.
Sync Engine Operational
90 days ago
99.97 % uptime
Today
AWS ap-south-1 (Mumbai) Operational
90 days ago
100.0 % uptime
Today
AWS eu-west-1 (Ireland) Operational
90 days ago
100.0 % uptime
Today
AWS us-east-1 (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
GCP us-east4 (N. Virginia) Operational
90 days ago
99.93 % uptime
Today
GCP europe-west1 (Belgium) Operational
90 days ago
99.93 % uptime
Today
Azure eastus (Virginia) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Sources Operational
Destinations Operational
Events Operational
Event ingestion (US) Operational
Event syncing (US) Operational
Event ingestion (EU) Operational
Event syncing (EU) Operational
AI Decisioning Operational
Identity Resolution Operational
Match Booster Operational
Personalization API Operational
AWS eu-west-1 (Ireland) Operational
AWS us-east-1 (N. Virginia) Operational
AWS us-west-2 (Oregon) Operational
Web Application Operational
Reverse ETL Operational
Customer Studio Operational
Intelligence Operational
Extensions Operational
Alerting Operational
Datadog Operational
dbt Operational
Fivetran Operational
Git Operational
Looker Operational
Sigma Operational
REST APIs Operational
Customer API Operational
Partner API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 13, 2025

No incidents reported today.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025
Elevated Errors w/ Hightouch Tunneling Service
Resolved - Starting on Friday July 4, 2025, the number of errors in our tunneling service began to increase. This issue has been fully resolved, but elevated networking errors may have caused sync failures for a subset of syncs that use tunnels over the weekend.
Jul 7, 11:06 UTC
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Users Logged Out
Resolved - This issue has been resolved. Affected users should now be able to log back in to the app. Syncs continued running normally during this time, as the issue was limited to the web interface. We apologize for the disruption and appreciate your patience.
Jul 2, 20:20 UTC
Monitoring - We’ve deployed a fix to all regions and are monitoring to confirm full recovery.

Affected users should now be able to log in to the app. Syncs and background jobs remain unaffected and continue processing normally.
Jul 2, 20:15 UTC
Update - We have restored access for affected users in most regions.

Syncs and background jobs are not impacted and continue processing normally.
Jul 2, 20:11 UTC
Identified - We have identified the issue and are currently deploying a fix to restore app access for affected users.
Jul 2, 20:05 UTC
Update - We are continuing to investigate this issue.
Jul 2, 19:57 UTC
Investigating - We are currently investigating an issue where users were logged out of the app. We will be back with another update as soon as we know more.
Jul 2, 19:56 UTC
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

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