All Systems Operational

Uptime over the past 90 days. View historical uptime.
Sync Engine Operational
90 days ago
100.0 % uptime
Today
AWS ap-south-1 (Mumbai) Operational
90 days ago
100.0 % uptime
Today
AWS eu-west-1 (Ireland) Operational
90 days ago
100.0 % uptime
Today
AWS us-east-1 (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
GCP us-east4 (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
GCP europe-west1 (Belgium) Operational
90 days ago
100.0 % uptime
Today
Azure eastus (Virginia) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Sources Operational
Destinations Operational
Real-time Services Operational
Event ingestion (US) Operational
Event syncing (US) Operational
Event ingestion (EU) Operational
Event syncing (EU) Operational
Real-time Personalization (US) Operational
Real-time Personalization (EU) Operational
AI Decisioning Operational
Identity Resolution Operational
Match Booster Operational
Personalization API Operational
AWS eu-west-1 (Ireland) Operational
AWS us-east-1 (N. Virginia) Operational
AWS us-west-2 (Oregon) Operational
Web Application Operational
Reverse ETL Operational
Customer Studio Operational
Intelligence Operational
Extensions Operational
Alerting Operational
Datadog Operational
dbt Operational
Fivetran Operational
Git Operational
Looker Operational
Sigma Operational
REST APIs Operational
Customer API Operational
Partner API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 8, 2026

No incidents reported today.

Aug 7, 2026

Processing delay for subset of syncs
Resolved - This issue has been resolved. Between 8:14 PM and 9:22 PM ET, some sync runs experienced delays or failures. Event delivery was also delayed between 7:33 PM and 9:28 PM ET.

There was no data loss. Affected syncs will recover on their next scheduled run. All services are now operating normally.
Aug 7, 03:01 UTC
Monitoring - Service is recovering, though some sync runs may continue to experience delays. We are monitoring recovery.
Aug 7, 01:35 UTC
Investigating - We are currently investigating an issue causing delays for some sync runs. A subset of syncs may also experience failures. We will provide an update as more information becomes available.
Aug 7, 00:48 UTC

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Processing delay and duplicate delivery for subset of Events
Resolved - We identified and resolved an issue affecting event processing. Between 2:50 PM and 3:55 PM ET, a subset of customers in us-east-1 experienced delayed event processing up to 50 minutes across Event Streaming, Warehouse syncs and Realtime Audiences.

A small number of events delivered through Event Streaming syncs may have been duplicated. Warehouse syncs and Realtime Audiences for affected events were delayed during this time. The underlying problem has been addressed and all impacted Events have been successfully processed, there was no data loss.
Aug 5, 20:14 UTC

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

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