All Systems Operational
Uptime over the past 90 days. View historical uptime.
Sync Engine Operational
90 days ago
100.0 % uptime
Today
AWS ap-south-1 Operational
90 days ago
100.0 % uptime
Today
AWS eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS us-east-1 Operational
90 days ago
100.0 % uptime
Today
GCP us-east4 Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Sources Operational
Destinations Operational
Events Operational
Event ingestion (US) Operational
Event syncing (US) Operational
Event ingestion (EU) Operational
Event syncing (EU) Operational
Identity Resolution Operational
Match Booster Operational
Personalization API Operational
AWS eu-west-1 Operational
AWS us-east-1 Operational
AWS us-west-2 Operational
Web Application Operational
Reverse ETL Operational
Customer Studio Operational
Campaign Intelligence Operational
Extensions Operational
Alerting (Slack, email, etc.) Operational
Datadog Operational
dbt Operational
Fivetran Operational
Git Operational
Looker Operational
Sigma Operational
REST APIs Operational
Customer API Operational
Partner API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024
Intermittent slowness on the web app
Resolved - This incident has been resolved.
Jul 24, 16:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 16:02 UTC
Update - A subset of syncs scheduled to run during this time may have been delayed. All scheduled syncs should now running as expected. We are continuing to investigate app slowness.
Jul 24, 15:57 UTC
Investigating - We are currently investigating this issue.
Jul 24, 15:22 UTC
Jul 23, 2024

No incidents reported.

Jul 22, 2024
Syncs on us-east-1 may be delayed
Resolved - This incident has now been resolved. Syncs are running on schedule as expected.
Jul 22, 18:41 UTC
Update - All syncs should be run as scheduled. We're continuing to monitor the system performance.
Jul 22, 17:44 UTC
Monitoring - We have added a performance optimization to more efficiently queue syncs. All queued syncs should be running within the next 20-30 mins.
Jul 22, 17:21 UTC
Identified - We have identified the issue and are working to resolve this as quickly as we can. Syncs are continuing to run but some seeing delays now ~2-3 hrs. We do apologize for this inconvenience and will keep you posted as things progress.
Jul 22, 16:55 UTC
Update - We are continuing to investigate this issue. In the meantime, syncs are continuing to run but some syncs are experiencing a delay of ~60-90 minutes.
Jul 22, 15:54 UTC
Investigating - Reverse ETL syncs on AWS us-east-1 are currently delayed, expect some syncs to be in "Queued" status for a while.
Jul 22, 14:16 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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