All Systems Operational

Uptime over the past 90 days. View historical uptime.
Sync Engine Operational
90 days ago
99.92 % uptime
Today
AWS ap-south-1 (Mumbai) Operational
90 days ago
99.94 % uptime
Today
AWS eu-west-1 (Ireland) Operational
90 days ago
99.94 % uptime
Today
AWS us-east-1 (N. Virginia) Operational
90 days ago
99.83 % uptime
Today
GCP us-east4 (N. Virginia) Operational
90 days ago
99.94 % uptime
Today
GCP europe-west1 (Belgium) Operational
90 days ago
99.94 % uptime
Today
Azure eastus (Virginia) Operational
90 days ago
99.94 % uptime
Today
Integrations Operational
Sources Operational
Destinations Operational
Events Operational
Event ingestion (US) Operational
Event syncing (US) Operational
Event ingestion (EU) Operational
Event syncing (EU) Operational
AI Decisioning Operational
Identity Resolution Operational
Match Booster Operational
Personalization API Operational
AWS eu-west-1 (Ireland) Operational
AWS us-east-1 (N. Virginia) Operational
AWS us-west-2 (Oregon) Operational
Web Application Operational
Reverse ETL Operational
Customer Studio Operational
Intelligence Operational
Extensions Operational
Alerting Operational
Datadog Operational
dbt Operational
Fivetran Operational
Git Operational
Looker Operational
Sigma Operational
REST APIs Operational
Customer API Operational
Partner API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 7, 2025

No incidents reported today.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Azure Front Door - Connectivity issues
Resolved - This incident has been resolved.
Oct 30, 00:33 UTC
Monitoring - We’re investigating errors when previewing models that include the message: Missing credentials in config, if using AWS_CONFIG_FILE, set AWS_SDK_LOAD_CONFIG=1.

This appears linked to an ongoing Azure connectivity issue affecting access to Hightouch resources used for model previews. Syncs continue to run normally.
Oct 29, 21:45 UTC
Oct 29, 2025
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

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