All Systems Operational

Uptime over the past 90 days. View historical uptime.
Sync Engine Operational
90 days ago
99.97 % uptime
Today
AWS ap-south-1 (Mumbai) Operational
90 days ago
100.0 % uptime
Today
AWS eu-west-1 (Ireland) Operational
90 days ago
100.0 % uptime
Today
AWS us-east-1 (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
GCP us-east4 (N. Virginia) Operational
90 days ago
99.93 % uptime
Today
GCP europe-west1 (Belgium) Operational
90 days ago
99.93 % uptime
Today
Azure eastus (Virginia) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Sources Operational
Destinations Operational
Events Operational
Event ingestion (US) Operational
Event syncing (US) Operational
Event ingestion (EU) Operational
Event syncing (EU) Operational
AI Decisioning Operational
Identity Resolution Operational
Match Booster Operational
Personalization API Operational
AWS eu-west-1 (Ireland) Operational
AWS us-east-1 (N. Virginia) Operational
AWS us-west-2 (Oregon) Operational
Web Application Operational
Reverse ETL Operational
Customer Studio Operational
Intelligence Operational
Extensions Operational
Alerting Operational
Datadog Operational
dbt Operational
Fivetran Operational
Git Operational
Looker Operational
Sigma Operational
REST APIs Operational
Customer API Operational
Partner API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 16, 2025

No incidents reported today.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Upstream Google Cloud outage affecting some Hightouch customers
Resolved - We are observing recovery of upstream errors for customers using GCP-hosted sources, destinations, storage buckets, and related services.
Jun 12, 21:30 UTC
Monitoring - We're continuing to monitor the upstream incident with Google Cloud. At this time, the Hightouch GCP us-east4 and europe-west1 regions have recovered from systemic issues.

We are still monitoring elevated error rates from our BigQuery integration. Hightouch customers who use BigQuery as a source continue to see degraded service.
Jun 12, 20:01 UTC
Update - We are continuing to investigate this issue.
Jun 12, 19:06 UTC
Investigating - We are monitoring an upstream outage with Google Cloud services across regions.

This may affect customers with workspaces in GCP regions, use GCP-hosted sources or destinations, or have GCS buckets. The impact may include elevated sync errors, longer queue times, and other issues in the Hightouch platform.

We expect service to recover once the upstream GCP issue is resolved.
Jun 12, 18:40 UTC
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

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