Processing delay for subset of Events

Incident Report for Hightouch

Resolved

We identified and resolved an issue affecting event processing. Between 3:45 PM and 4:40 PM ET, a small portion of events sent to Event Streaming syncs in us-east-1 were delayed by up to 55 minutes.

The underlying problem has been addressed and all impacted Events have been successfully processed. There was no data loss, and no action is required at this time.

Posted Nov 06, 2026 - 21:00 UTC