HubSpot requests blocked by Cloudflare

Incident Report for Hightouch

Resolved

From 10pm ET on Feb 5 to 7am ET on Feb 6, Cloudflare blocked requests to HubSpot from our us-east-1 region.

During that period, customers in that region may have seen rejected rows or connection failures with "error code: 1006."

The issue was resolved by HubSpot, and we're working with the HubSpot team to ensure it doesn't happen again.

The issue was possibly related to other recent HubSpot and Cloudflare networking issues: https://status.hubspot.com/incidents/vbhbbgpcp150, https://www.cloudflarestatus.com/incidents/m90shgg0k4dd

Posted Feb 06, 2025 - 03:00 UTC