Some syncs encountering fatal errors
Incident Report for Hightouch
This incident has been resolved. Users with affected syncs can rerun failed syncs.
Posted Jul 10, 2024 - 23:21 UTC
A fix has been implemented and we are monitoring sync health and latency.
Posted Jul 10, 2024 - 23:00 UTC
We identified an issue causing fatal errors for a subset of syncs in all regions. We are working on restoring normal performance.
Posted Jul 10, 2024 - 22:15 UTC
This incident affected: Sync Engine (AWS ap-south-1, AWS eu-west-1, AWS us-east-1, GCP us-east4).