Processing delay for Event Sources using tunnels

Incident Report for Hightouch

Resolved

We identified and resolved an issue affecting event processing.  Between 12:06 PM and 1:39 PM ET customers using tunnels to connect to Event sources experienced delays in event processing. The underlying problem has been addressed and all impacted Events have been successfully processed. There was no data loss, and no action is required at this time.
Posted May 07, 2026 - 17:30 UTC