Intermittent slowness on the web app

Incident Report for Hightouch

Resolved

This incident has been resolved.
Posted Jul 24, 2024 - 16:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 24, 2024 - 16:02 UTC

Update

A subset of syncs scheduled to run during this time may have been delayed. All scheduled syncs should now running as expected. We are continuing to investigate app slowness.
Posted Jul 24, 2024 - 15:57 UTC

Investigating

We are currently investigating this issue.
Posted Jul 24, 2024 - 15:22 UTC
This incident affected: Web Application (Reverse ETL, Customer Studio, Intelligence).