Hightouch sync run delays

Incident Report for Hightouch

Resolved

A subset of sync runs triggered between March 18 at 12:32 PM ET and March 19 at 10:37 AM ET may have experienced delays while in the processing state. This only affected sync runs with zero added and changed row operations.

The issue was fully resolved as of 1:15 PM ET on March 19. No action is required.

Posted Mar 19, 2026 - 17:50 UTC